← TextProof

Support

Turn a conversation on your iPhone into a clean, timestamped document.

Need help? Email hello@textproof.net and you will get a reply within two working days. Telling us which iPhone you have and what you were doing at the time makes it much quicker to sort out.

Ideas and feedback

Tell us what would make TextProof more useful, or describe anything that did not work as expected. Send feedback by email.

How TextProof works

Apple does not allow any app to read your messages directly, so TextProof works from a recording of your own screen. You film yourself scrolling through the conversation, and the app reads the text out of that recording — entirely on your iPhone.

  1. Add the record button, once. Settings → Control Centre → More Controls → tap the green + beside Screen Recording.
  2. Start recording. Open the conversation, scroll to the top of it, swipe down from the top-right corner, and tap the record button.
  3. Scroll slowly — about one screen every two seconds — down to the newest message you need.
  4. Stop and import. Tap the red pill at the top of the screen, then Stop. Open TextProof and tap Import a recording.

Common questions

Some messages are missing. Scrolling too fast is the usual cause. TextProof marks any place it could not be sure it captured everything, rather than quietly skipping it — re-record that section more slowly and import it again.

A message is on the wrong side. Tap the message on the review screen and choose "Switch sender". You can also correct the text or delete anything that is not a message.

There are no times on my messages. Messages hides them until you ask. While recording, drag the conversation to the left and hold — the times appear down the right-hand side. Without that, your document still shows every date separator that was on screen.

I recorded the wrong screen. If the recording shows your list of conversations rather than the conversation itself, TextProof will not find any messages. Open the conversation first, then start recording.

I paid but the app still shows a preview. Open Settings inside the app and tap "Restore previous purchase". Make sure you are signed in with the same Apple ID you bought it with.

Photos and GIFs. The pictures themselves are not reproduced, but TextProof marks the place where one was sent so nothing is silently missing from your document.

Your privacy

Everything happens on your iPhone. Your recordings, messages and transcripts are never uploaded — TextProof has no servers, no accounts and no analytics, and works in aeroplane mode. Full details in the privacy policy.

A note on using your export

Keep the original screen recording alongside any document you produce — it is the primary record, and the export is a working copy of it. Times and dates appear only where they were visible on screen; TextProof never invents them. Whether a document can be used in any formal process is always a decision for the people running that process.